I’m working on a business case study and need a sample draft to help me understand better.
You will read and analyze this case: IBM Retail Business Assessment at Dillard’s, Inc.: Managing Staffing Levels to Improve Conversion. The assignment also has a xls. file that will help you to analyze the case. The case analyses should be presented in a narrative form with headings and sub-headings for the specific discussion questions. The case analyses should focus on your assessment using the facts from the case to support your arguments. The case analyses must be typed. The questions are here:
1.What is the relationship between conversion rates and labor?
2.Jim Mount, the manager of the Dillard’s store in the case, is given the goal of having $120 sales per labor hour spent. Is he doing a good job of managing staffing levels?
3.Given the variability in traffic, what strategy would you use to staff the stores and schedule employees?
4.What are the costs and benefits of providing employees their schedules one month in advance?